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Now serving London recruitment firms

Your IT department.
Without the hire.

Round-the-clock monitoring, instant remote support and on-site technicians when you need them. One monthly fee. No IT manager required.

Book a free IT audit → See what downtime costs you
24/7monitoring
<15minavg response
99.9%uptime managed
Built for
Recruitment agencies· Staffing firms· Executive search· RPO providers
What we actually fix

One less thing pulling you away from billing and retention.

Recruitment owners aren't losing sleep over servers. They're losing time to them. Every hour spent on a broken system is an hour not spent keeping your best consultants and winning the next client.

The CRM goes down mid-placement. A deal is moving, a candidate's about to sign, and the system locks up. Every minute it's down is a minute that placement is at risk.
How we cover it 24/7 monitoring catches most outages before your team notices, and remote support resolves the rest in minutes. You spend that time on the desk, not on the phone to support.
A consultant leaves and no one locks the door. Recruitment has some of the highest staff turnover of any sector. Every departure is a window where old access sits open on a system full of candidate and client data.
How we cover it Remote support revokes access and secures devices the moment you need it, so it's never a job competing with the rest of your week.
A laptop dies the morning of three interviews. Hardware failures don't wait for a convenient time. Neither do clients.
How we cover it Vetted, DBS-checked engineers dispatched to your office within hours, priority response for retainer clients, so it's handled without ever landing on your desk.
Cost of downtime

What is unmanaged IT actually costing you?

A rough estimate based on team size and average placement value — adjust the sliders to match your firm.

20 consultants
3 placements / month
£4,000
6 hours / month
Estimated annual revenue at risk
£0
based on consultant time blocked during downtime

Methodology: revenue per consultant hour = (placements/month × average fee) ÷ working hours/month (160). Downtime hours are valued at that rate, scaled by consultants affected, then annualised. An estimate to illustrate exposure, not a guarantee of your firm's actual figures.

How it works

Three layers. One seamless service.

01

AI catches it first

Our monitoring agent watches your systems 24/7 and resolves the majority of issues automatically — password resets, connectivity faults, software errors.

02

Remote expert escalates

Anything beyond the agent gets picked up by a vetted remote technician within the hour. Complex issues handled without anyone needing to visit.

03

On-site when needed

Hardware failures and physical infrastructure issues get a DBS-checked engineer dispatched to your office. Priority response for retainer clients.

04

Monthly health report

Every month you receive a clear summary of resolved issues, system health and recommendations. Full visibility, no technical jargon.

Tectiv vs the alternatives

See the real difference in coverage.

Response time
Unmanaged
Coverage hours
None
On-site support
Not available
Monthly cost
£0, until something breaks
Why Tectiv

Why we started this.

"After years in B2B tech sales, talking IT setups through with leads at hundreds of companies, the same pattern kept showing up at recruitment firms specifically: owners weren't worried about servers, they were worried about keeping their best consultants and winning the next client. IT was just the thing quietly eating the time they needed for both. Tectiv exists to take it off their plate."

T
Tectiv founding team
Built on conversations with IT leads across hundreds of companies
Pricing

Simple, transparent pricing.

Start with what you need. Scale as you grow. No hidden fees, no long-term lock-in on your first engagement.

Pay as you go

Per hour / remote

For businesses that need occasional support without a monthly commitment.

  • Remote IT support
  • 2-hour minimum on-site
  • Issue resolution guarantee
Get in touch
Most popular

Essentials retainer

Monthly / per site

Ongoing monitoring and remote support with on-site at a discounted rate.

  • AI monitoring 24/7
  • Unlimited remote support
  • Priority on-site dispatch
  • Monthly health report
Get a quote →

Full coverage

Custom / per site

The complete Tectiv stack for businesses that need full IT peace of mind.

  • Everything in Essentials
  • Dedicated account manager
  • Quarterly IT roadmap
  • Cyber security baseline
Talk to us

Not ready to talk? See a sample health report.

The exact monthly report retainer clients receive — system health, resolved issues, recommendations.

Find out where your IT stands in 20 minutes.

Free IT health check for London recruitment firms.

Book your free audit →

No commitment. No sales pitch. Just a clear picture.