Round-the-clock monitoring, instant remote support and on-site technicians when you need them. One monthly fee. No IT headaches.
We combine AI-powered monitoring with human expertise so your systems stay up and your team stays focused on the business.
Instant remote assistance for software issues, access problems and connectivity faults — resolved in minutes, not days.
Vetted engineers dispatched to your premises within hours for hardware failures, infrastructure setup and emergencies.
Your systems watched around the clock. Most issues detected and resolved automatically before you notice them.
Predictable monthly cost covering all three layers. No call-out surprises. Full IT coverage for less than a junior hire.
Our monitoring agent watches your systems 24/7 and resolves the majority of issues automatically — password resets, connectivity faults, software errors.
Anything beyond the agent gets picked up by a vetted remote technician within the hour. Complex issues handled without anyone needing to visit.
Hardware failures and physical infrastructure issues get a DBS-checked engineer dispatched to your premises. Priority response for retainer clients.
Every month you receive a clear summary of resolved issues, system health and recommendations. Full visibility, no technical jargon.
Start with what you need. Scale as you grow. No hidden fees, no long-term lock-in on your first engagement.
For businesses that need occasional support without a monthly commitment.
Ongoing monitoring and remote support with on-site at a discounted rate.
The complete Tectiv stack for businesses that need full IT peace of mind.
Free IT health check for London retail and hospitality businesses.