Website terms of use.
These terms apply to your use of the Tectiv website at tectiv.co.uk. By using the website you agree to them. If you do not agree, please do not use the website.
1. About us
This website is operated by Tectiv Ltd ("Tectiv", "we", "us" or "our"), a company registered in England and Wales with company number 17477402. Our registered office is 494 Kingston Road, London, SW20 8DX. You can contact us at robbie@tectiv.co.uk.
2. Who these terms are for
This website is intended for use by businesses and their representatives. These terms do not affect any rights you may have as a consumer that cannot be excluded by law.
3. Our services are provided separately
Our IT support services are provided only under a separate written agreement or order that we have confirmed. Nothing on this website forms an offer or a contract. This includes prices, descriptions of services, calculators, health check results, sample reports and requests for a quote or an audit. Prices shown are guide prices and may change. A contract for services is formed only when we both agree it in writing.
4. Using the website
You may use this website for lawful purposes only. You must not use it in a way that:
- breaks any law or regulation;
- introduces viruses, malicious code or other harmful material;
- attempts to gain unauthorised access to the website, our systems or any connected systems; or
- interferes with, damages or disrupts the website or its security.
5. General information only
The content on this website is general information about IT support and related topics. It is not professional, legal, financial or technical advice, and you should obtain advice specific to your circumstances before acting on it. This applies in particular to our guides on data protection, security and compliance.
Our calculators, health check scores and sample reports are illustrative. They are estimates based on the information provided, not predictions or guarantees of any outcome, and they do not replace a full assessment of your systems.
6. Intellectual property
The website and its content, including text, design, logos, checklists and reports, are owned by or licensed to Tectiv and are protected by copyright and other intellectual property rights. All rights are reserved.
You may view the website, and download and print materials such as our checklist, for your own internal business use. You must not copy, republish, sell or otherwise exploit our content for commercial purposes without our written permission.
7. Downloads and tools
Downloadable materials and online tools, including our checklist and IT health check, are provided for general guidance on an "as is" basis. You use them at your own risk.
8. Links to other websites
This website may contain links to websites operated by others. We do not control those websites and are not responsible for their content, availability or privacy practices. A link does not mean that we endorse the website or its operator.
9. Availability and changes
We try to keep the website available and accurate, but we do not guarantee that it will be uninterrupted, error free or free from viruses. We may suspend, withdraw or change all or part of the website at any time without notice. You are responsible for using your own security measures when accessing it.
10. Our liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.
Subject to that, and because the website is provided free of charge, to the fullest extent permitted by law we give no warranties about the accuracy, completeness or suitability of the website or its content, and we are not liable for any loss or damage arising from your use of, or inability to use, the website or your reliance on its content. This includes indirect or consequential loss and loss of profit, revenue, data, goodwill or business opportunity, whether arising in contract, tort (including negligence) or otherwise.
11. Privacy and cookies
How we collect and use personal data, and how we use cookies, is explained in our privacy notice.
12. Changes to these terms
We may update these terms from time to time. The latest version will always be on this page, and the date it was last updated is shown at the top. By continuing to use the website after a change, you accept the updated terms.
13. Governing law and jurisdiction
These terms, and any dispute or claim arising out of or in connection with them or the website, including non contractual disputes or claims, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where mandatory law gives you the right to bring proceedings elsewhere.
14. Contact
If you have any questions about these terms, please email robbie@tectiv.co.uk.