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What outsourced IT support costs
a small recruitment agency.

Most providers will not tell you a price until after a call. Ours is published, in full, below.

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The headline number

Essentials retainer

From
£30
per user, per month. Roughly £1 a day, per person.

Retainer plans run on a 12 month term. Pay as you go is billed hourly with no contract if you want to start without committing to a term.

What changes the price

Three things that move your quote.

Team size is the main factor, since pricing is per user. These are the other three that shift a quote up or down.

Devices per person. A consultant with a laptop and a desk phone is simpler to cover than one juggling three devices across a hybrid setup.
Cost impact More devices per person means more to monitor and support, reflected in the quote.
Number of office locations. A single London office is the simplest case to cover.
Cost impact Multiple sites mean more onsite coverage to plan for, which changes the quote.
Cover outside office hours. Standard cover is built around a normal working week.
Cost impact Teams that need weekend or evening cover should expect that reflected in the price.
Outsourced vs an in house hire

What a single IT hire actually costs you.

A full time IT hire in London costs a salary plus National Insurance and benefits, and you are exposed the moment they are on holiday, off sick, or gone. A retainer spreads that cost across your whole team.

Cover when someone is off
None, single point of failure
Recruitment and notice period
Weeks to months
Cost structure
Flat, per user, per month
Contract commitment
12 months, or pay as you go with none
Pricing

Simple, transparent pricing.

Start with what you need. Scale as you grow. No hidden fees, no long term lock in on your first engagement.

Pay as you go

Per hour / remote

For businesses that need occasional support without a monthly commitment.

  • Remote IT support
  • 2 hour minimum onsite
  • Issue resolution guarantee
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Recommended

Essentials retainer

From £30 / user / month

Ongoing monitoring and remote support with onsite at a discounted rate.

  • AI monitoring 24/7
  • Unlimited remote support
  • Priority onsite dispatch
  • Monthly health report
Get a quote →

Full coverage

Custom / per site

The complete Tectiv stack for businesses that need full IT peace of mind.

  • Everything in Essentials
  • Dedicated account manager
  • Quarterly IT roadmap
  • Cyber security baseline
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Questions

Cost questions from recruitment firm owners.

How much does IT support cost for a 20 person recruitment agency?

At £30 per user per month, a 20 person team is £600 a month under the Essentials retainer, before any adjustment for extra locations or out of hours cover.

Is there a minimum contract?

The Essentials retainer runs on a 12 month term. Pay as you go has no contract if you would rather start without committing to a term.

What is actually included at £30 per user per month?

24/7 AI monitoring, unlimited remote support, priority onsite dispatch at a discounted rate, and a monthly health report. Full coverage adds a dedicated account manager and a quarterly IT roadmap, quoted per site.

Want a fixed price for your team, not a range?

Free IT health check for London recruitment firms, then a straight quote.

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No commitment. No sales pitch. Just a clear picture.